How to access

Accessing the canteens of the DSU Toscana Catering Service is easy, fast and convenient: you need to have a personal magnetic badge (the Student Card of Tuscany or the DSU Toscana Card ) valid in all university canteens in Tuscany. 

The canteensI amopen to:

• studentsuniversity students:
  - of Universities and University Institutes of the Tuscany Region;
  - participants in national or international mobility projects (e.g. Erasmus);
  - enrolled in preparatory internships for teaching in schools (ex-TFA);
  - in post- graduate training;
   
• othersusers:
  - staff;
  - staff of authorised public bodies (e.g. University , Tuscany Region , etc.);
  - participants in specific initiatives promoted in the area;
  - primary/secondary school students and accompanying teachers;
  - companions of students with disabilities/invalidity (>66%);
  - otherssubjectsexternalagreed upon.

Depending on the different type of user, the access card is issued by the Universities or by the DSU Toscana. The specific procedures for the different categories of users are indicated below.

Some refreshment points in decentralized locations adopt specific payment methods. Check the characteristics of the refreshment point of interest at the link: https://www.dsu.toscana.it/i-ristoranti-universitari.
 

University students

The canteen access card is obtained in different ways depending on the year and the institute you are enrolled in. 
These are the various cases:

• University freshmen
• University students enrolled in years after the 1st
• Freshmen and students enrolled in other institutes
• International mobility students• Other types of students

University Freshmen

Freshmen at UNIPI, UNIFI, UNISI and UNISTRASI will receive the Student Card of Tuscany according to the methods specified below:

• University of Florence : will be sent by post (to the address indicated during enrollment) to all freshmen.
• University of Pisa, University of Siena and University for Foreigners of Siena : direct delivery by the university to all freshmen.

What to do to access when they have the card? 
Activation 
Students of the University of Florence must:

• activate the "Student of Tuscany" card that they received by post by following the instructions contained in the email message sent by the University of Florence to their institutional mailbox.
• you need to activate it using the link indicated in the email sent by the University of Florence to your institutional mailbox. The cardwill beactive from dayworkingnext .
• If you already have the "Studente della Toscana" card, but have not received the email, you must write to cartastudente@unifi.it to request the activation link.
• If you have not received your "Student of Tuscany" card, you must write to cartastudente@unifi.it asking for clarification.

Students of the University of Siena and the University for Foreigners of Siena :

• will receive their own "Student of Tuscany" card from their University and it will be active starting from the day after delivery.

Students of the University of Pisa must:

• activate the "Tuscany Student" card that they received by mail at the Student Desk by choosing the "Student Agenda" menu and then "Access appointments". At this point you need to click on "Request a new appointment", select the "ONLINE ACTIVATION OF THE TUSCANY STUDENT CARD" item and indicate the date of issue of the card (which is found on the front of the card itself). Finally, choose the preferred activation date. The card will be active for the DSU Toscana university canteens from the chosen day (click on "Confirm appointment" at the bottom).

What happens while waiting for the card? 
While waiting to receive the "Studente della Toscana" card, all enrolled students are allowed to use the canteen service by presenting only an identity document at the cash desks of the refreshment points: the operator will track down the name and proceed with the charge for the meal. 
To top up the canteen account, simply connect to the Ricarichiamoci portal. 

Starting from January 15, 2025, it will no longer be possible to access the refreshment points with this method: it will therefore be necessary to show the "Studente della Toscana" card. The remaining credit will be automatically transferred to the student card without any action on the part of the student. 
For any further information, the student can open a ticket on the Student Desk.

Students enrolled in subsequent years of the 1st University of Florence, University of Pisa, University of Siena and University for Foreigners of Siena 
Students who do not yet have the Student Card of Tuscany will receive it according to the method established by the University to which they are enrolled. 

Freshmen and students enrolled in other institutes 
Students of the following institutes receive the canteen access card from the DSU Tuscany. To obtain it, they must book an appointment at the Student Desk by choosing one of the available Card Desks and show up with a valid identity document and documentation certifying their enrollment/registration. 

Academy of Fine Arts, Carrara
Academy of Fine Arts, Florence• Italian Academy of Art, Fashion and Design, Florence
Cherubini Conservatory, Florence
Rinaldo Franci Conservatory Siena
IMT School for Advanced Studies, Lucca (post-graduate) 
Modartech Institute, Pontedera
Boccherini Music Institute, Lucca
Mascagni Music Institute, Livorno
Rinaldo Franci Music Institute, Siena
Higher Institute of Artistic Industries (ISIA), Florence
Free Academy of Fine Arts (LABA), Florence
Opificio delle Pietre Dure, Florence
Fiesole Music School, Florence
Scuola Normale Superiore, Pisa (post-graduate)
Higher School for Linguistic Mediators, Pisa
Sant'Anna School of Advanced Studies, Pisa (post-graduate)
Siena Jazz University, Siena
IUL Online University.

Other types of students 
For other types of users (e.g. enrolled in curricular internships to prepare for teaching in schools – exTFA -; in post-graduate training; workers), unless otherwise indicated by the institutes membership, the card is issued by the DSU Toscana. 
To obtain it, these users must book an appointment at the Student Desk at one of the available Card Desks and show up with a valid identity document and documentation certifying registration/enrollment.

Other users

Staff of authorized public bodies 
Employees of University Institutes, the Tuscany Region and other public bodies receive the canteen access card from the DSU Tuscany. To get it, they must book an appointment at the Card Desk through the Student Desk by selecting the "Student Agenda" menu and then "Access appointments". At this point, click on "Request a new appointment".

_______________________________________________
The following categories of users can request access to the canteens by contacting the DSU Toscana via email at the address responsible for the location of interest: 
• Florence: ristorazione.fi@dsu.toscana.it 
• Pisa: ristorazione.pi@dsu.toscana.it 
• Siena: ristorazione.si@dsu.toscana.it

Accompanying Persons of Students with Disabilities/Invalidities 
Accompanying persons of students with disabilities or invalidities recognized as being 66% or higher must request the canteen access card via email (see above) to the competent DSU Toscana office, attaching the following form. 
The access fee is established by a specific Resolution of the Board of Directors.

Other subjects 
The following categories of users must request the canteen access card via email (see above) to the competent DSU Toscana office, attaching the following form: Catering request  form 1 

• Organizers of specific initiatives promoted in the area for the relevant participants;
• Primary/secondary schools for the relevant students and accompanying teachers.

Payment and top-up

At the end of the self-service lines in all canteens, there are cash registers for payment. 

The card that allows access to the canteen is also used for payment (electronic wallet function). It can be topped up: 

• online at Ricarichiamoci through the Paypal system and Credit Card (this method is also valid for students who do not yet have the "Studente della Toscana" card)
• to the appropriate coin meters present near several university canteens. 

Cash payment is not possible.

Scholarship winners are entitled to 1 or 2 free meals per day depending on whether they are out-of-town, commuter or on-site students. For other students, the cost of the meal is linked to the composition of the tray and the income bracket.